Privacy Policy

1. Introduction

At Calmm Glow ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Demographic information
• Health and dietary information (when you use our services)
• Payment information (processed securely through third-party processors)

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our nutrition services
• Communicating with you about our services
• Sending newsletters and marketing communications (with your consent)
• Processing payments and managing accounts
• Analyzing website usage to improve user experience
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie management system or your browser settings. For more information, please refer to our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erase your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: