Terms of Service

1. Acceptance of Terms

By accessing and using the Calmm Glow website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Calmm Glow provides nutrition consultation, meal planning, and wellness education services specifically tailored for Malaysian dietary preferences and lifestyle. Our services include:

• Personal nutrition consultations
• Customized meal planning
• Group wellness programs
• Educational content and resources
• Newsletter subscriptions

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with or disrupt our services
• Follow all applicable laws and regulations

4. Medical Disclaimer

Important: The information and services provided by Calmm Glow are for educational and informational purposes only and are not intended as medical advice. You should:

• Consult with a qualified healthcare provider before making significant dietary changes
• Not rely solely on our advice for medical conditions
• Seek immediate medical attention for any health emergencies
• Inform us of any medical conditions or dietary restrictions

We are not liable for any health issues that may arise from following our recommendations.

5. Payment and Refunds

5.1 Payment Terms

• Payment is due at the time of service booking
• We accept various payment methods as displayed on our website
• All prices are in Malaysian Ringgit (MYR) unless otherwise stated
• Prices may be subject to change with notice

5.2 Refund Policy

• Refunds may be available within 7 days of service purchase
• Refund requests must be submitted in writing to [email protected]
• Services already rendered are not eligible for refunds
• Processing time for approved refunds is 5-10 business days

6. Intellectual Property

All content on the Calmm Glow website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Calmm Glow and is protected by copyright and other intellectual property laws. You may not:

• Reproduce, distribute, or display our content without permission
• Use our trademarks or brand elements
• Create derivative works based on our content
• Use our content for commercial purposes without authorization

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

8. Limitation of Liability

To the fullest extent permitted by law, Calmm Glow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury or health issues

Our total liability for any claims arising from these Terms shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Calmm Glow, its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of our services or violation of these Terms.

10. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our website or services will be available at all times. We may suspend or terminate services for maintenance, updates, or other reasons with or without notice.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, if you violate these Terms or engage in inappropriate behavior.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: